Communications
Email Templates
Managing reusable email design templates.
Email Templates
Templates define the visual design of an email — the layout, branding, colours, and structural blocks. They are separate from campaigns so the same design can be reused across multiple sends.
Managing templates
Navigate to Email → Templates to see all saved templates. From here you can:
- Create a new template
- Edit an existing template in the email design builder
- Delete templates that are no longer needed
Applying a template to a campaign
When you reach the Design step in a campaign, you will be prompted to select an existing template or design from scratch. Once a template is applied, it is used to render the email content for that campaign.
Template fields
| Field | Description |
|---|---|
| Name | Internal name for the template |
| Template | The raw email HTML/JSON structure used by the editor |
| Design | The visual design configuration (stored as JSON from the email builder) |